Oracle Apps SCM – Bangalore AND Hyderabad
3 – 8 YearsBengaluru, Hyderabad
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Not Disclosed by RecruiterOpenings: 4Posted: Few Hours AgoJob Applicants: 920Job Views: 956
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Job Description
Candidate Background and experience
3 -15 years support experience (or equivalent) in enterprise business application.
Exceptional diagnostic and troubleshooting ability and skilled in using industry standard tools and techniques.
Extensive experience monitoring, tuning and/or changing complex applications to optimize the product to perform to customer expectations.
Extensive experience with one or many aspects of Enterprise Business Application (Product knowledge, Log reading, Troubleshooting techniques etc).
Knowledge of networks, database configuration, server configuration, Web Server optimization load balancing hardware, SQL tuning and so on.
Ability and attitude to assist junior members of the team in training on new products and technologies is highly desired. Behavioral Skills (Required)
Ability to influence and gain cooperative relationships with wide range of audiences ranging from executives to technical specialists.
Excellent communication skills. Able to communicate very well both technically and functionally in highly escalated situations. Able to produce audience appropriate communication with executives, support personnel, and customer personnel in tense, escalated situations
Well-developed listening skills. Able to discern core issues in an environment where it may be difficult to determine what the cause is and what the symptom is.
Good organizational skills. Able to develop a coherent plan of action that meets everyones needs to resolve a given situation as quickly as possible. Also able to revise this plan as new data is obtained without appearing that there was no plan.
Ability to persevere in the face of obstacles and ensure customers success. Self-starter, works well unsupervised or with limited supervision.
Detail Oriented (Process orientation preferred)
Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software – Application Programming, Maintenance
Role Category: Programming & Design
Role: System Analyst
Employment Type: Permanent Job, Full Time
