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Dell International Services India Private Limited
Exp:0 – 4 yrs
Location: Hyderabad
Time and Venue
14th July – 31st August , 11 AM onwards
Plot # 42, Hitech City Layout, Madhapur, Hyderabad 500081
- Job Overview:
- Designation: Client Technical Support Associate
- Job Location: Hyderabad
- Experience Grid: 0 – 39 Months experience
- Job Description :
- Responsible for providing diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
- Diagnosis & resolving of the hardware problems and troubleshooting..
- Verifies warranty entitlement and determines appropriate action.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
- Candidate Requirements:
- Should be open to work in rotational / night shifts in a 24 by 7 environment.
- Should have excellent communication skills.
- Both side transport facility available.
- Educational Qualifications:
- Any stream graduates are eligible
- Any 10+2 with at least 12 months international calling experience/24 months domestic calling experience may apply
- Interview Timings: 11:00 AM to 1:00 PM
- Interested candidates can walk in with updated resume, passport size photo and any photo ID proof to below mentioned address:
- Interview Venue:
- Dell International Services
- Opp Deloitte Drive
- Behind Cyber Gateways
Please note candidates who have already attended interview for similar role at Dell are requested to reapply after 3 months only.
Salary:Not Disclosed by Recruiter
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(Technical)
Employment Type:Permanent Job, Full Time
Keyskills
Technical Support, Hardware, International Calling,Communication Skills,bpo,Troubleshooting, ispi nbound technical support ,executive, windows admin
Desired Candidate Profile
- Please refer to the Job description above
Company Profile:
Dell International Services India Private Limited
Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
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