Amazon is hiring Graduates for the position of Transaction Risk Investigator for Hyderabad Location from 2015-2016 batches
Transaction Risk Investigator
Eligibility : ME/M.Tech, BSc, BCA, MBA/PGDM, BE/B.Tech, MSc
Location : Hyderabad
Last Date : 10 Dec 2016
Year of passing: 2015 – 2016
Experience Required: 0-1 Years
Amazon – Job DetailsDate of posting:30 Nov 16
Eligibility : Any graduation, postgraduation from 2015-2016 batches.
Hiring Process: PIR, Online Tests & Operations Rounds (Face to Face).
Amazon India is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Transaction Risk Management Team in Hyderabad.
Candidates will be responsible for a wide range of duties related to the investigation and elimination of online ecommerce risk. Ideal applicants will have experience in the ecommerce payments space, previous trust and safety experience, and experience succeeding in a customer-driven workplace.
All candidates will be analytical and capable of succeeding in a fast-paced team environment.
The Transaction Risk Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.
The Transaction Risk Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone.
Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.
Communication Skills :
Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response
Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers
Problem Solving Skills
Demonstrated ability to work independently and make complex investigation decisions with little to no guidance
Excellent problem solving skills
Demonstrated ability to analyze problems logically
Self disciplined, diligent, proactive and detail oriented
Strong time management and organizational skills
Effectively prioritizes work time to ensure productivity and fulfills department standards for time spent
Excellent ability to determine situational needs and provide appropriate solutions
Demonstrated ability to exceed expectations with regard to performance and individual contribution
Demonstrated analytical and problem solving skills, including the ability to recognize non-obvious patterns
Demonstrated positive, results oriented attitude
Ability to effectively manage time, and individually prioritize multiple tasks of competing priority
Ability to maintain high levels of confidentiality and data security standards
Experience with Microsoft Office, including Outlook, Word, and Excel
24/7/365 availability, including willingness to work on weekends, nights and outside of the “standard” work day (as required)
Demonstrate flexibility to work overtime hours as per business requirement
Six-Sigma / Lean knowledge would be a plus.
Salary: INR 2,75,000 – 3,50,000 P.A. Free Transport, Sodexo Vouchers, Night shift allowance, Over Time Allowance
Note: Candidates who have applied for the same position in the last 6 months, will not be considered.
Hiring Process : Written-test, Face to Face Interview, Group Discussion
Job Role: Customer Service / Tech Support