Amazon is hiring graduates for the opening of Content Reviewer for Bangalore Location from 2015-16 batches
Amazon
Content Reviewer
Eligibility : BBA/BBM, BSc, BCA, BE/B.Tech, B.Arch, B.Com, BA
Location : Bangalore
Last Date : 17 Nov 2016
Year of passing: 2015 – 2016
Amazon – Job DetailsDate of posting:11 Nov 16
Eligibility : Any graduates from 2015-2016 batches.
Job Description:
Content Reviewer perform research and analysis of websites to determine their legitimacy and quality. In addition to monitoring websites for compliance, this individual will work to identify areas to improve processes, clarify policies and identify emerging trends. When they identify violations or low-quality sites, they’ll manage communication with the publisher.
Content Reviewer position relies on judgment to accomplish goals and will work under very limited supervision of the manager. Individual problem-solving and skills are used to authenticate websites and accounts. Nearly all decisions are expected to be made independently.
Productivity and quality assurance will be evaluated along with the overall contribution to the development of the team.
Analyze data and evaluate trends/patterns.
Ability to make logical decisions while reviewing tasks even when provided information is ambiguous.
Report review results and communicate them to stakeholders within the organization.
Identify generic patterns and translate into guidelines and SOPs to improve the overall review outcome
Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality
Willingness to work with sensitive issues, including but not limited to: Adult content, Religious and philosophically sensitive issues
Flexible in work timings – ready to work 24X7
Basic qualifications :
Demonstrated attention to detail and thoroughness
Excellent written communication skills
Operations work experience in a production driven environment
Preferred qualifications :
Track-record of working effectively with global teams
Good awareness of US & UK culture and current affairs in order to identify items that are likely to be controversial to customers
Strong background in web search and familiarity with various ways used for searching for information
Candidate must demonstrate English proficiency in all the following: verbal, writing, reading and comprehension.
Requires strong computer skills, Microsoft Office Applications (Access, Excel, Power Point and Word) to maintain reports and metrics.
Familiarity with online retail (e-commerce)
Hiring Process : Written-test, Face to Face Interview
Job Role: Customer Service / Tech Support
