More than 400 IndiGo passengers, scheduled to travel between New Delhi and Mumbai, and Turkey, have allegedly been stranded at Istanbul airport for 24 hours.
In response to a passenger, the airline said the flight is delayed due to operational reasons.
Passengers took to social media platform X and LinkedIn to claim that the flight was first delayed and then cancelled without notice. One of the fliers Anushri Bhansali said the flight was delayed twice by and hour, then cancelled and finally rescheduled 12 hours later, leaving passengers stranded.
While complaining of exhaustion and a fever, she also said fliers were not given any accommodation, meal vouchers or even approached by an IndiGo representative at the airport.
It is learnt the news has reached the Minister concerned and he is looking into the ways and means to get the passengers back to the destination.