Cyber Crime Cyberabad police busted RBL Call Centre Racket in Uttam Nagar, Delhi and raided a Hotel in Ujjain, Madhya Pradesh and arrested a gang of (16) members. They are involved in 34 cases in Cyberabad Commissionerate and 166 cases all over India. They pretended as RBL Bank employees and cheated citizens to the tune of 3 crores.
The complainant received a call from “+9102262327777” who identified herself as representative from RBL bank and whether the Credit Card of the complainant is delivered or not. Complainant informed the fraudster that he had received the credit card but no PIN number. The fraudster asked him to provide PAN card details and also asked him to send a code which he will receive on deactivating the insurance amount of Rs. 24,000/-. The complainant shared the code immediately and he received a message from bank that an amount of Rs.97,996/- got deducted from his RBL Credit card.
Fraudsters have vast experience in the banking field and they have collected RBL customers data especially the Card details like Name, Mobile number, Type of card, Partial Card number and Date of Birth etc. from the bank employee. Established 5 to 6 call centers in Mohan garden and Uttam Nagar in Delhi. By using spoofing calling applications (MoSIP& Silver Dialer) fraudsters contacted the RBL credit card holders who received new credit cards by posing as employees of RBL Bank. Then they collected OTPs by misguiding the customers in the name of activation of card or deactivation of insurance or increasing the credit card limit etc. After collecting OTPs, the fraudsters make transactions in their websites using the credit card details of the victims
