Before making any commitment to movers and packers, you should check their website. Search their website by physical address or phone number. Call the customer care of the respective companies. Many fraudsters are using the names of well-known companies and cheat innocent people. They use the names of some popular companies like VRL Group, Agarwal Packers and Movers Ltd, DTDC, Blue Dart Express Ltd, DHL Express India Pvt Ltd etc.
– Visit their office directly.
– Check the fleet of movers and packers if they are using a rental truck or an unmarked vehicle, then they might be rogue movers.
– Don’t give them your vehicle keys.
– Ask them for a copy of the Luggage Insurance.
– Do some research and take your time before choosing any packers and movers service.
– It is better if the Packers and movers companies have their own vehicles registered with the company.
– They must have an excellent branch network.
– They must do all the task of packing and move by their own.
– They must also have a valid registration number, bank account number, PAN card etc.
– Ask for reference of the previous customer.
– Check if all of their customer support helpdesk numbers are working.
– Whenever dealing with any of their staff or letting them inside your house you should ask for and examine their identity cards.
– You can also ask for their personal numbers and cross-checks their backgrounds.
– Check all the vehicle documents like Transport permit, registration number etc. Take a copy of the driver’s license.
– Load and unload the goods in your presence.
– Prepare a packing list. Check your packing list from time to time.
– Read the terms and conditions carefully.
– Avoid copycats and fake packers and movers. With slight variations in
spellings, fraudulent companies cheat consumers.
– Avoid over the phone decision. Meet them in person. You must talk to them
face to face and then observe them properly and then take the decision.
– Never pay full in advance. Most of the fraud ones aim in talking a good
amount as advance and they try in every possible way to convince you.
– It is always better to clear your doubts in person before making a deal with the packers.
